Fort Bend County

Telecommunications Officer I - Sheriff's Office

US-TX-Richmond
3 months ago
ID
2017-2770
Job Code
17-192
# of Openings
1
Min Start Salary
USD $1,418.40/Bi.
Category
Sheriff's Office

Overview

Responsible for providing and maintaining a continual emergency response service for the public.  Participates in planning of programs, policies or objectives for own work group and department. 

Responsibilities

Provides an initial contact point for the public and public safety providers, to ensure efficient communication of information in emergency and non-emergency situations through use of telephone, two-way radio, and teletype and TDD equipment.  Operates telephone, TCIC terminal, radio dispatch terminal, 911 equipment and teletype.  Evaluates phone requests for police assistance; assists dispatchers in performing license checks.  Exchanges information with other law enforcement officials.  Requests verification of warrants; checks TCIC information.  Records notes, updates dispatch records and enters data on file cards.  Provides information to public and responds to general information requests.  Comforts emotionally upset individuals, talks with families of victims, confers with social service agencies and refers people to social service agencies.  Performs weather watch for tornadoes/hurricanes, coordinates actions with emergency agencies, implements emergency plans.  Describes person to officers and gives street directions.  Informs drivers of locations of vehicles to be towed.  Requests emergency assistance for callers.  Tests and evaluates police equipment; request equipment repair.  Updates directory of businesses.  Updates inventory of supplies and equipment.  Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Qualifications

Must be a United States Citizen; High School Diploma/GED.  One year full time work related experience.  Good computer skills; written and verbal communication skills; “Criti-call” candidate test; data-entry/dispatch simulation test score of 3014 KPH or above; good interpersonal skills and ability to deal effectively with others.  Auditory acuity (with or without assistive hearing devices) in use of all telecommunications equipment. Must be eligible for licensing by TCOLE. Must successfully complete Basic Telecommunication TCOLE Licensing within twelve months of employment and NCIC/TCIC Full Access Course (16 hours); All TCOI special requirements in addition to mastering all police and EMS radio capabilities.  Must be able to work rotating shifts.

 

SALARY RANGE: Civilian Services Grade 9, $1,418.40 biweekly ($17.73 hourly) or higher based on qualifications 

CLOSING DATE: Upon filling position.

 

PLEASE CALL (281) 238-1586 TO SCHEDULE TESTING AT THE FORT BEND COUNTY SHERIFF’S OFFICE PERSONNEL DEPARTMENT LOCATED AT: 1521 EUGENE HEIMANN CIRCLE, SUITE 144, RICHMOND, TEXAS (ACROSS FORT BEND COUNTY JAIL).

 

All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.

                                                                            

Fort Bend County is an Equal Opportunity Employer that does not discriminate

on the basis of race, color, age, sex, religion, disability or national

 origin or any other reason protected by law. 

 

To be considered for employment, all interested candidates should complete the required Fort Bend County online employment application located at www.fortbendcounty.jobs

 

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