Receive, analyze and process documents in the records/vitals department while maintaining high production levels to meet daily deadlines while providing profession, quality customer service. Participates in planning of programs, policies or objectives for own work group and department. Performs clerical functions in the OFFICIAL PUBLIC RECORDS/VITAL STATISTICS DEPARTMENT.
Responsible for document management activities, including preparing, scanning, filing, processing, issuing and returning records/vital documents to filer. Professionally assist customers and provide information or guidance by reviewing and processing requests in person, over the telephone, through electronic transmissions and through the mail. Abstract and inputs data into computer from recorded documents. Maintains knowledge of processes and statues. Determines appropriate release of confidential records to qualified applicants and maintains security and confidentiality of documents and data. Determines and calculates appropriate fees based upon established parameters; collects fees, acts as cashier and makes change. Responsible for reconciling and balancing cash drawers and is held personally accountable for shortages. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.
High School Diploma/GED; One year job related customer service or clerical experience. Strong computer, typing and data entry skills required. Good written and verbal communication and organizational skills. Strong interpersonal skills including diplomacy and problem solving to deal effectively with the public, other employees, and elected officials. Ability to complete tasks while under pressure and within tight deadlines. Valid Texas Driver’s License. Overtime may be required.
SALARY: Administrative/Clerical Grade 7, $1,208.00 biweekly based upon qualifications
CLOSING DATE: Upon filling position
All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.
Fort Bend County is an Equal Opportunity Employer that does not discriminate
on the basis of race, color, age, sex, religion, disability or national
origin, or any other reason protected by law.
To be considered for employment, all interested candidates should complete the required Fort Bend County online employment application located at www.fortbendcounty.jobs