Provides professional and courteous assistance to taxpayers and the public in an effective, efficient, and productive manner while collecting and processing tax payments and fees. Participates in planning of programs, policies or objectives for own work group and department.
Accepts and processes transactions for various types of taxes, including motor vehicle and property tax payments; set up and monitor payment plan agreements. Assists taxpayers and the public by responding to questions, or directing them to the proper person. Collects payments and fees, submits payments and makes change. Balances and inputs daily transactions. Assist Internal Auditors. Maintains knowledge of current laws and regulations relating to motor vehicles, and sales tax laws and procedures. Files customer records, including any supporting documentation and information from other agencies. Prepares transaction reports, as needed, for the State. Tracks and ensures the security of State accountable items, and is held personally accountable for shortages. Assists other employees with more complicated transactions; Trains new employees. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.
High School Diploma/GED; Two years of related work experience. Strong computer skills and proficient in data entry; 10-Key by touch; Good verbal and written communication skills; good interpersonal skills and ability to deal effectively with the public, other employees, elected officials and outside agencies; ability to learn and comprehend established office routines and policies from oral and written instructions, inclusive of financial-mathematical tasks; understanding of ethics-confidentiality issues. Ability to multi-task and determine priorities. Ability to research, report and resolve factual information problems.
STARTING SALARY: Administrative/Clerical Grade 7, $1,227.20 - $1,444.80 biweekly based on qualifications
CLOSING DATE: Upon filling position
All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.
Fort Bend County is an Equal Opportunity Employer that does not discriminate
on the basis of race, color, age, sex, religion, disability or national origin,
or any other reason protected by law.
To be considered for employment, all interested candidates must complete the required Fort Bend County online employment application located at www.fortbendcounty.jobs